1. Free trial
Nothing is charged during your free trial. If you cancel before the trial ends, you pay nothing.
Your sign-up screen shows the date your card will first be charged and the amount.
2. Cancelling
You can cancel at any time from Settings → Billing. Your plan stays active until the end of the period you have already paid for, and you are not charged again.
Before you go, you can download a full copy of your data from Settings → Billing → Export all my data.
3. Refunds
Payments for a period that has already started are not refunded for the unused part of that period, unless the law requires it.
If we charged you by mistake (a double charge, a charge after you cancelled, or the wrong amount), we refund the mistaken amount in full to the card it was taken from.
Nothing in this policy limits your rights under the Australian Consumer Law or the consumer law of your country.
4. Changing plan
Moving to a bigger plan takes effect straight away and you pay the difference for the rest of the period. Moving to a smaller plan takes effect at the start of the next period.
5. How to ask
Email support@ozmosoft.com with your business name and the charge you are asking about. We reply within two business days.
Questions? Contact support@ozmosoft.com.